Effective Date: February 2026

At Aman Journey, we are committed to ensuring digital accessibility for all our guests, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our luxury chauffeur services are accessible to all.

1. Our Commitment

The “Aman” (Safety) promise extends to every individual who interacts with our brand. We strive to provide a website that is easy to use and navigate, regardless of the device or assistive technology used. Our goal is to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

2. Accessibility Measures

To ensure a seamless experience on www.amanjourney.com, we have integrated the following measures:

  • Standard Layout: We maintain a consistent and logical navigation structure across all pages.
  • Text Alternatives: We provide “Alt Text” for all essential images (like our Mercedes-Benz fleet) to assist users with screen readers.
  • Color Contrast: We carefully select our “Black and Gold” palette to ensure sufficient contrast ratios for readability.
  • Responsive Design: Our website is optimized for various screen sizes, ensuring functionality on desktops, tablets, and smartphones.
  • Form Labels: All fields in our Chauffeur Booking System are clearly labeled to assist in easy data entry.

3. Physical Accessibility (Mobility Services)

Aman Journey is dedicated to inclusivity beyond the digital world. If you or a member of your party has specific mobility requirements:

  • Specialized Vehicles: We can coordinate luxury transport with vehicles specifically equipped for mobility-impaired passengers upon request.
  • Chauffeur Assistance: Our professional drivers are trained to provide discreet and respectful assistance with wheelchairs or other mobility aids.
  • Medina Logistics: We take extra care in coordinating Riad arrivals for guests with limited mobility, ensuring the shortest and most accessible walking routes within the Medina.

4. Ongoing Efforts

We recognize that accessibility is an ongoing process. We regularly audit our website to identify and fix potential barriers. Despite our best efforts, some content may not yet be fully adapted to the strictest accessibility standards; we appreciate your patience as we continue to improve.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have specific requirements for your journey, please let us know:

  • Email: Contact@amanjourney.com
  • Phone/WhatsApp: +212 717-090593
  • Address: Résidence Jazoud bureau 4, av yaacoub el manssour, Gueliz, Marrakech, Morocco.

We aim to respond to accessibility-related inquiries within 2 business days.